Other states & territories
First Point is the central intake service for homelessness in the Canberra/ACT.
First Point provides one free call once, to quickly and easily connect people to the best available supports. First Point keeps an up-to-the-minute register of vacancies in the ACT and provides crisis assessment and placement.
Call: 1800 1 POINT / 1800 176 468
between Mon – Fri 9am – 7pm
and Sat - 10am – 1 pm.
Homeless Persons Information Queensland (HPIQ)
This service can help by providing information about:
- advice and support,
- practical assistance such as where to get meals, showers and clothing.
This service is available for people of all ages.
Available 24 hours.
Contact: 1800 47 47 53 (1800 HPIQLD)
or 1800 010 222.
Crisis Help Network: Melbourne Homeless Service
An up to date website dedicated to people in crisis.
Salvation Army St Kilda Crisis Centre
A State-wide, open age service to people in need of support. The Centre provides a crisis response with follow up referrals for assistance with housing and tenancy difficulties, finances and budgeting, substance abuse issues, and mental health problems.
The Centre also provides a 24 hour crisis response for women and children who are escaping family violence and access to family violence outreach services for transitional support.
Available 24 hours, 7 days a week
Contact: (03) 9536 7777 or 1800 626 727.
Homeless Support Helpline
Provides immediate support, information on your options and can arrange immediate emergency accommodation.
Available 24 hours
Contact:1800 800 588
To be updated
State-wide after hours service.
Available between 4pm–9am weekdays and 24 hours per day on weekends and public holidays.
Contact: 13 16 11.
For young people, 12-25 who are homeless or at risk of becoming homeless. Central assessment and referral agency for emergency and supported accommodation through the Supported Accommodation Assistance Program (SAAP).
Telephone lines open until 5pm.
Contact: 1800 807 364.
Salvo Care Line
For people experiencing a crisis, enabling them to gain access to a network of services including:
- referral to emergency accommodation;
- telephone counselling; and
- information and referral for other material needs.
Available 24 hours.
Contact: (08) 9442 5777
Last Updated: October 2011
Please contact the service for more information
All details are subject to change without notice