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Western Sydney Drug & Alcohol Resource Centre Inc. presents Substance.org.au - Achieving Healthier Communities
Achieving Healthier Communities

 

Help Lines

 

Accomodation &

Homelessness

Alcohol and

Other Drugs

Carers

Children

 

Counselling

 

Emergency

 

Family & Parents

 

Gambling

 

Gay, Lesbian, Bisexual,

Transgender& Intersex

 

Legal

 

Medical

 

Men

 

Mental Health

 

Sexual Transmitted

Infection

 

Violence

 

Women

Accomodation and Homelessness

Homeless Persons Information Centre

The Homeless Persons Information Centre (HPIC) is the telephone information and referral service that refers those in the community who are homeless, or at risk of homelessness, to the services that may assist them. It provides professional assessments and referrals for clients seeking accommodation and support services within NSW.

Website: http://www.cityofsydney.nsw.gov.au/

Ph: 1800 243 566 or (02) 9265 9081

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 Alcohol and Other Drugs

ADIS - Alcohol & Drug Information Service

The Australian Drug Information Network (ADIN) provides a central point of access to quality Internet-based alcohol and other drug information provided by prominent organisations in Australia and internationally.

Website: http://www.adin.com.au/

Ph: 1800 422 599

 

Family Drug Support

The service aims to assist families to deal with drug issues in a way that strengthens relationships and achieves positive outcomes. Provide counselling, support groups, information and referral, resource kit for families.

Website: http://www.fds.org.au/

Ph: 1300 368 186

 

Methadone Advise & Conciliation Service (MACS)

 MACS is a telephone helpline that provides opiate pharmacotherapy information (including methadone and buprenorphine), referrals, advice and a forum for pharmacotherapy concerns. MACS assists people who want to know more about the system of opiate treatment in NSW. How to get onto a program, what they should expect from clinics and doctors providing the service,  the guidelines from NSW Health and helps them understand what lies behind the strict regulations for patients and staff.

Website: http://www.stvincents.com.au/index.php?option=com_content&task=view&id=476&Itemid=523

Ph: 1800 642 428

 

National Cannabis Prevention and Information Centre (NCPIC)

The Helpline is a confidential information and support line for cannabis users and friends and family who are concerned about cannabis use by those close to them. We provide counselling, information and referrals that will assist you in your current situation. We will link you to the most appropriate support services and resources for your situation in your area. The Helpline is available from 11am – 8pm Monday to Friday (including public holidays).

Website: http://ncpic.org.au/ncpic/helpline/

Ph: 1800 30 40 50

 

Needle Clean Up Hotline

Who to call if you find a discarded needle or syringe

Website: http://www.cityofsydney.nsw.gov.au/Community/documents/Safety/SyringeFlyer.pdf

Ph: 1800 633 353

 

Quitline

Quitline is a telephone information and advice or counselling service for people who want to quit smoking.

Website: http://www.quitnow.info.au/

Ph: 13 18 48    or      13 78 84

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Carers

Carers NSW

Carers NSW is an association for relatives and friends caring for people with a disability, mental illness, drug and alcohol dependencies, chronic condition, terminal illness or who are frail.

Website: http://www.carersnsw.asn.au/

Ph: 1800 242 636

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 Children

Kids Helpline

Kids Helpline is a counselling service for Australian children and young people aged between 5 and 25 years.

Website: http://www.kidshelp.com.au/

Ph: 1800 551 800

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Counselling

Lifeline

Lifeline Australia’s primary responsibility is to manage Lifeline’s 24 hour telephone counselling service. the Lifeline Information Service and LivingWorks suicide prevention Training.

Website: http://www.lifeline.org.au/

Ph: 13 11 14

 

Salvo Care Line

Trained counsellors at the Salvo Care Line are available 24 hours a day, 365 days a year. Our counsellors will offer a listening ear and help you work through a range of options which might include information and referrals to empower you to change your situation.

Website: http://salvos.org.au/need-help/family-and-personal-issues/telephone-counselling.php

Ph: 1300 363 622    or    (02) 8736 3292 (Sydney Metro)

 

Salvo YouthLine

The Salvo YouthLine is available to individuals' who wants to talk about your problems, including personal issues, relationship problems, or dilemmas at school. Parents can also use this service if they need help for a child who is experiencing difficulties. 

Website: http://salvos.org.au/need-help/family-and-personal-issues/telephone-counselling.php

Ph: 02 9630 3000

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 Emergency

Emergency (Fire, Police, Ambulance)

Provides access to Fire, Police and Ambulance.

Phone Number: 000

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Family & Parents

Karitane (Parents info & counselling)

Karitane vision is for children to be safe, healthy and nurtured by confident families and communities.  The service provides support for women and their families experiencing perinatal mood and related disorders, as well as other services aimed at parenting. 

Website: http://www.karitane.com.au/index.php

Ph: (02) 9794 2300 or 1300 227 464

 

Family Drug Support

The service aims to assist families to deal with drug issues in a way that strengthens relationships and achieves positive outcomes. Provide counselling, support groups, information and referral, resource kit for families.

Website: http://www.fds.org.au/

Ph: 1300 368 186

 

Parents Line

Parent Line is a telephone counselling, information and referral service for parents of children ages 0 to 18, who live in New South Wales.

Website: http://www.parentline.org.au/

Ph: 1300 130 052

 

Relationships Australia

Relationships Australia is a leading provider of relationship support services.  We aim to support all Australians to achieve positive and respectful relationships

Website: http://www.relationships.com.au/

Ph:  1300 364 277

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Gambiling

G-Line (NSW)

G-line (NSW) is a 24-hour, 7 days a week, state-wide telephone helpline offering crisis counselling for problem gamblers, their families, friends and others.

Website: http://www.olgr.nsw.gov.au/gaming_hfpg.asp

Phone Number: 1800 633 635

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 Gay, Lesbian, Bisexual, Transgender and Intersex

 Gay and Lesbian Referral Line of NSW

Gay and Lesbian Counselling Service of NSW (GLCS) is a volunteer based community service providing free, anonymous and confidential telephone counselling, information and referral services and support groups for gay men, lesbians, bisexual and transgender persons (GLBT) throughout New South Wales (NSW) on sexuality and life issues. 

Website: http://www.glcsnsw.org.au/

Ph: (02) 8594 9596 or Regional 1800 18 GLCS

  

The Gay and Lesbian Welfare Association (GLWA)

GLWA  is a non-profit organisation with a focus on the well being of lesbian, gay, bisexual, transgender and intersex- or (LGBTI) - communities. 

Website: http://www.glwa.org.au/

Ph: 1800 184 527

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Legal

LawAccess NSW

LawAccess NSW is a free government telephone service that provides legal information, referrals and in some cases, advice for people who have a legal problem in NSW

Website: http://www.lawaccess.nsw.gov.au/

Ph: 1300 888 529

 

Legal Aid Youth Helpline

Legal advice for children and young people under 18 who have committed or are suspected of committing an offence.

Website: http://www.legalaid.nsw.gov.au/asp/index.asp

Ph: 1800 101 810

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Medical

Medicines Line

Medicines Line, a telephone service providing consumers with information on prescription, over-the-counter and complementary medicines. When you call 1300 MEDICINE you will speak with an experienced registered nurse. Your question may be answered on the spot, or you may be referred to your GP or pharmacist, or to another health professional. If you have a complex enquiry you may be put through to a NPS pharmacist

Website: http://www.nps.org.au/consumers/ask_an_expert/contact_a_health_professional/medicines_line

Ph: 1300 633 424

 

Poisons Information Centre

The Poisons information Centre is a 24 hour service available Australia Wide. The centre can provide information and advice to parents, careers and individuals about incident where a person has come into contact with poisons.

Ph: 13 11 26

 

Prescription Shopping Information service

If a doctor suspects a patient of getting medicine in excess of medical need, they can call Medicare Australia 's Prescription Shopping Information Service.

Website: http://www.medicareaustralia.gov.au/provider/pbs/prescription-shopping/index.jsp

Ph: 1800 631 181

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Men
 

Mensline

MensLine Australia is the national telephone support, information and referral service for men with family and relationship concerns. The service is available from anywhere in Australia for the cost of a local call, 24 hours a day, 7 days a week

Website: http://www.menslineaus.org.au/

Ph: 1300 789 978 

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Mental Health

Mental Health Association NSW

Mental Health Association NSW provides information, support and education to people who are affected by the symptoms of mental illness, whether they be a consumer, partner, friend, or concerned citizen. 

 Website: http://www.mentalhealth.asn.au/

Ph: 1300 794 991

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Sexual Transmitted Infection (STI)

Healthline

Family Planning NSW answers questions about reproductive and sexual health over the phone and by email.

Website: http://www.fpnsw.org.au/404926_20_85826259.html

Ph: 1300 658 886

 

Hepatitis Helpline

The Hepatitis Helpline is a NSW state-wide telephone information and support service for people affected by hepatitis C. It is a free, confidential and non judgemental service.

Website: http://www.hep.org.au/

Ph: 1800 803 990 or  (02) 9332 1599

 

 HIV/AIDS Infoline

The HIV/AIDS Infoline is a NSW state-wide telephone information and support service for people affected by HIV/AIDS.

Website: http://www.nuaa.org.au/

Ph: 1800 451 600  or (02) 9332 9700

 

Multicultural HIV/AIDS Hepatitis C Service

The Multicultural HIV/AIDS and Hepatitis C Service (MHAHS) works to respond to HIV/AIDS and hepatitis C among people from culturally and linguistically diverse backgrounds. MHAHS works with communities and mainstream services to meet the needs of individuals and communities.

Website: http://www.multiculturalhivhepc.net.au/

Ph: 1800 108 098  or   (02) 9515 5030

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Violence

Domestic Violence Line

The Domestic Violence Line provides telephone counselling, information and referrals for people who are experiencing or have experienced domestic violence.

Website: http://www.community.nsw.gov.au/parents_carers_and_families/domestic_and_family_violence/dv_line.html

Ph: 1800 656 463

 

NSW Rape Crisis Centre

NSW Rape Crisis Centre provides a state-wide 24/7 telephone and online crisis counselling service to anyone who has been impacted by sexual violence, and trauma counselling for women who were sexually assaulted when they were children.

Website: http://www.nswrapecrisis.com.au/

Ph: 1800 424 017 

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Women

 Women's Information & Referral Service

 The Women's Information and Referral Service (WIRS) is a confidential telephone contact point for women seeking up-to-date and accurate information about organisations and services for women in NSW.

Website: http://www.women.nsw.gov.au/womens_information_and_referral_service

Ph: 1800 817 227

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 Last Update: October 2011

Please contact the service for more information

All details are subject to change without notice

 

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Western Sydney Drug & Alcohol Resource Centre Inc.
Reducing harm through education and community development

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